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    Continuing Suboxone With a New Telehealth Provider

    People change opioid use disorder treatment providers for many reasons: moving, insurance changes, scheduling needs, a clinician leaving practice, or wanting telehealth care. Planning ahead can reduce confusion and the risk of an interruption.

    Start the conversation before medication runs out

    A new clinician needs time to review your history and determine whether accepting the transfer is clinically appropriate. Contact the practice early so there is time to review records, answer questions, and plan a smooth transition.

    If you are already out of medication or having significant withdrawal, contact an appropriate urgent medical resource. Call 911 for a suspected overdose or other medical emergency.

    Gather helpful records

    Records may help the new clinician understand your treatment course. Useful information can include:

    • Your current medication name, dose, and dosing schedule
    • The prescribing clinician or program’s contact information
    • Recent visit notes or a treatment summary
    • Pharmacy information and prescription history
    • Recent laboratory or toxicology results, if applicable
    • Other current medications and medical conditions

    Do not delay asking for an appointment simply because every document is not available. The practice can tell you what is required for your situation.

    Expect a new clinical evaluation

    Even when treatment has been working well, a new provider must complete an independent assessment. The visit may cover opioid use history, withdrawal and cravings, other substances, overdose risk, mental and physical health, medication response, side effects, recovery supports, and treatment goals.

    The new clinician may continue the existing plan, recommend a change, request more information or monitoring, arrange an in-person evaluation, or recommend another level of care.

    Confirm your location and pharmacy

    For telehealth, you generally need to be physically located in a state where the clinician is licensed at the time of your appointment. ClearLane serves adults in Arizona, Florida, Ohio, and Washington.

    Confirm that your pharmacy information is current. Pharmacy policies and medication availability can differ, so allow time to address questions without assuming a transfer can be completed immediately.

    Discuss insurance and cost

    Insurance participation can vary by state, plan, clinician, and service. Ask the new practice to verify participation and explain self-pay options. Your insurer and pharmacy can help clarify medication coverage and prior authorization requirements.

    A safe transition is individualized

    Do not change your dose, combine medications, or use someone else’s medication to bridge a gap. If symptoms worsen, contact a clinician or urgent medical service for guidance.

    A thoughtful transfer focuses on continuity and a treatment plan that fits your current needs.

    Explore care at ClearLane

    Learn more about online buprenorphine and Suboxone treatment or request an appointment.

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